Shipping Policy

At Celine Bostanten, we are committed to providing a smooth and reliable delivery experience for our customers.

Order Processing Time

Orders are typically processed within 1 to 3 business days after payment confirmation. Processing times may vary during high-demand periods, holidays, or promotional campaigns.

Estimated Delivery Time

Estimated delivery times may vary depending on the destination country, shipping method, carrier, customs procedures, and local delivery conditions.

Most orders are delivered within 5 to 15 business days after shipment, depending on the destination.

Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation email with tracking information when available.

Tracking Information

Tracking updates may take a few business days to appear after shipment. If your tracking information has not updated immediately, please allow some time for the carrier system to refresh.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information. Celine Bostanten is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses provided at checkout.

Customs, Duties, and Taxes

Depending on your country or region, customs fees, duties, import taxes, or other local charges may apply. These charges are the responsibility of the customer when applicable.

Lost or Delayed Orders

If your order is significantly delayed or you believe your package may be lost, please contact us at contact@celinebostanten.shop with your order number so we can assist you.

Contact

If you have any questions about shipping, please contact our support team at contact@celinebostanten.shop.